Shipping and Returns

Inside Estonia our partner in shipping is Omniva. We use ELS courier to deliver the goods to your home. The goods will be delivered to you free of charge in 60 working days.

For special occasions please contact us and we will find a way to deliver the goods to you even faster. There is a possibility to collect the delivery by yourself or we bring it to you personally.

Packiging is done according to Omniva standards. If the item delivered to you has been damaged in transport then please contact us immediately and we will solve the situation as soon as possible.

Our international shipping partner is DHL. If you wish to ship the goods bought from our webshop outside Estonia, then transport cost is added according to the weight and size of the object bought. The time of delivery is 60 working days. Packaging is done according to DHL standards.

Returns. You can return the items bought from our webshop 14 days after receiving the goods. To do this, please contact customer support trofeena@trofeena.com. The returned items should be returned in the same package following the same safety measures so that the items will not be damaged during transport. We do not cover the shipping costs of the returned items (unless the order was damaged).

Return the goods to:

Trofee jahimaja
Tõrve küla
Põltsamaa vald
Jõgevamaa
Estonia
49013